How long to wait for a response to a support ticket

HOW LONG TO WAIT FOR A RESPONSE TO A SUPPORT TICKET

Usually the tickets are answered in less than 72 hours but sometimes it can take longer.

You will receive the answer in your primary e-mail address.

If you received an e-mail with the ticket number of your support request you must wait patiently for their reply.

If you didn't received the e-mail with the ticket number, then you need to add the "support@neobux.com" to the list of trusted senders. This action needs to be done in the email's internet page itself and not in a client (such as outlook) as the clients do not send that information back to the email server. After that send again only one suport ticket.

Remember that by sending multiple support tickets for the same subjects can only delay the answer.

Questions that can be found in the FAQ,
help page or terms of service.
Will have low priority.


Send a support ticket here

Also read Admin's response here